Goodwill Industries of Northeastern Pennsylvania is a private non-profit 501(c)(3) organization that serves (11) eleven counties in Northeastern Pennsylvania including Bradford, Carbon, Columbia, Lackawanna, Luzerne, Monroe, Pike, Sullivan, Susquehanna, Wayne, and Wyoming.

Our Agency provides services to adults, children, and seniors with disabilities and barriers. All programs are run under the direction of very caring and compassionate staff. We have numerous services that are unique to the area and are specifically designed and developed to meet the direct needs and wants of our clients and their families. We are a progressive organization that strives to help and improve the communities of Northeastern Pennsylvania.


Mission, Vision, Values


Our Mission
“To provide supportive opportunities for individuals with disabilities or other barriers to enhance their lives.”

Our Vision
“Strengthening lives, families, and communities, one person at a time.”

Our Values

Respect – Sensitive and compassionate in all of our interactions
Integrity – Promoting quality programs and services
Commitment – Strive for excellence
Stewardship – Protect our resources




Goodwill Industries of Northeastern PA was chartered in December of 1943, and began in an empty factory building. When it was first established, Goodwill’s motto was “turning waste into wages”. Workers would sort through clothes, determining which items could be cleaned and restored, and which could not. The employees then priced the items and they were sent out to the stores. The wages of the workers came from the sale of the merchandise.

Now, over 75 years later, Goodwill Industries of Northeastern PA still operates retail services along with many more program opportunities for individuals with disabilities or other barriers. Goodwill is committed to offer the best services through our 13 group homes in Luzerne and Lackawanna Counties; coordinated after school socialization program; eight retail stores and three donation centers; adult day programming; employment and job training to youth and adults and our volunteer program which gives back to the communities we serve.


Board of Directors



Frances M. Kovaleski, President – Register of Wills/Clerk of Orphans’ Court, Lackawanna County

Sam J. Ceccacci, Vice President – Retired

Mauri B. Kelly, Secretary/Treasurer – Clerk of Judicial Records, Lackawanna County


Board Members

Michael Costello – Administrative Consultant, Moses Taylor Foundation

Louis J. DeNaples Jr., MD – Geisinger Community Medical Center

Joseph G. Ferguson, Esq. – General Counsel, DBI Services, Inc.

Deanne Loftus Killeen – Senior Quality Assurance Analyst, Ellucian

Christina Fenton-Mace – Senior Director of Development and Annual Giving, Marywood University

Martin J. Murphy – National Accounts Manager of Financial Accounts, Tyco

Kristin A. Paoli, DMD – Pediatric Dental Specialists, LLC

Joanne Arduino – Artistic Director and Owner, Ballet Theatre of Scranton

Tim McGrath – Property Manager, Viewmont Mall

Mary Rinaldi – Member Emerita


Leadership Staff


Kate Dempsey JonesChief Executive Officer

Ann GillerlaneVice President of Grants and Development

James GlynnChief Financial Officer

Gerald T. Langan – President Emeritus

Laura HouserVice President of Theater Operations

Christine KobrynichVice President of Retail Operations

Debby MendicinoVice President of Mission Services

Rachel SantoroVice President of Marketing and Public Relations


2021 Annual Report

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