For a full description and a list of the locations of the available position, choose from the list below.

Behavior Support Specialist

Basic Function: This individual is responsible for the development and monitoring of Behavioral Support Plans to support individuals with an Intellectual Disability live self- directed lives. The Behavior Support Specialist will model, teach, and support appropriate behavioral interventions for consumers to caregivers, program staff, and family members. The Behavior Specialist has a clinical role designed to support consistent and positive behavior supports strategies implemented by the program staff and services team to support the positive social, behavioral, and daily living skill development of consumers. The Behavior Supports Specialist Works closely and proactively with team members.

Specific duties and Responsibilities:

Creates and promotes a positive culture centered on building self-directed lives with the people we serve.

Develops and maintains Behavioral Support Plans for people in the assigned caseload based upon needs of individuals and team input. The Behavioral Support Plan will be person-centered and utilize best positive practices.

Collaborates with the individual, his/her family and team in order to develop positive interventions to address specific behaviors. Conducts training related to the implementation of behavior support plans for the individual, family members, staff, and caretakers.

Promotes a positive working relationship with all employees, teams, outside agencies, and families.

Conducts Functional Behavioral Assessments when appropriate, for individuals supported.

Provides services in various settings (family homes, community, agency, day program, etc.)

Essential Functions:

• Must possess an updated, valid Driver’s License.
• Must have own vehicle to travel to agency sites within Lackawanna, Luzerne, and Susquehanna Counties.
• Must be able to keep plans, records, and tracking forms up-to-date.

Job Specifications:

• Must hold a bachelor’s degree in Social Work or a related human service field.
• Must have at least 2 years’ clinical experience and/or 2 years of experience working with people with an intellectual disability or autism.
• Must have excellent written and oral communication skills, computer skills.

Job Type: Full-time

Salary: From $24.00 per hour

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including:

• Medical, Prescription, Vision and Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• 401(k) plan with 6% company match
• 25% Employee Discount

Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability.

Small Group Job Coach

Basic Function: The Small Group Job Coach teaches and models job duties to support a consumer so that they can learn job specific tasks in accordance with job tasks/employer’s specifications. Additionally, the Small Group Job Coach will teach and model all appropriate social and work behavior skills to support a consumer to become ready for community based, competitive employment. The Small Group Job Coach will complete vocational assessments, provide daily and quarterly notes, participates in all required meetings to support consumer goals. The Small Group Job Coach will advocate for consumers to be integrated into their community and work setting.

Specific duties and Responsibilities:

Performs task analysis of jobs targeted for the consumer.

Teaches and models job specific tasks based on task analysis of job duties. Teaches and models pro-social and work behaviors to support the consumer being successful in the work setting.

Utilizes creative problem-solving skills and behavior management strategies to support consumer learning new tasks and pro-social behaviors.

Must be familiar with a consumer ISP.

Treats all consumers and co-workers with dignity and respect. Ensures the consume needs and employer needs are being supported.

Completes daily and quarterly nots for each consumer as required. Collects data and assesses consumer assets, preferences, and limitations in work performance. Accurately completes all employee paperwork in a timely manner.

Completes the 24 hours annual training requirement and pursues/attends professional development trainings to maintain CESP certificate.

Works as part of a team that supports consumers in a variety of community settings.

Performs various duties as requested/required by the Director of Employment Services and/or President/CEO or his/her designee.

Essential Functions:

• Must possess an updated, valid Driver’s License.
• Must have basic computer skills, including the use of a tablet device to manage all consumer and employee paperwork electronically.
• Must acquire a Certified Employment Specialist Certificate (CESP.
• Must possess and demonstrate effective written and oral communication skills with the consumer, employers, community stakeholders, and other Goodwill of NEPA employees.

Job Specifications:

• Must hold a bachelor’s degree with in a human service field (preferred). An associate degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or a related industry.
• A minimum one-year work experience with persons with disabilities and/or disadvantaged individuals is preferred.

Job Type: Full-time

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including:

• Medical, Prescription, Vision and Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• 401(k) plan with 6% company match
• 25% Employee Discount

Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability.

Position: General Warehouse Worker

GENERAL SUMMARY: Primarily works in the processing area supporting functions by handling a variety of donated and salvage goods in a safe and expeditious manner. Assists truck driver by loading truck and cleaning up donation sites.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• • Load and unload trucks and trailers. • Sort goods and materials into salvage and reusable categories. • Responsible for the safe movement of materials to and from the warehouse floor which include but are not limited to: emptying receptacles of product into table bins, rotation of tables on/off the warehouse floor • Maintain work area in a safe, clean, and orderly fashion. • Works with other employees as a team member and must communicate effectively. • Provides excellent customer service to all internal and external customers

Job Type: Full-time

Salary: From $10.50 per hour

Benefits:

• • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

Position: Residential Site Supervisor

Basic Function: The Residential Site Supervisor is responsible for the complete operation of the assigned site in a manner that best meets the rehabilitation objective of Goodwill and the residents.

Specific Duties and Responsibilities:

• Develops and maintains an appropriate and healthy home by providing a sympathetic and understanding environment for dealing with resident’s problems, behaviors, likes, dislikes, etc. Develops and implements all facets of living as close to a life of inclusion as possible.
• Supports staff’s needs in providing all residents with a comfortable, and harmonious living environment.
• Participates as an Interdisciplinary Team Member in planning, organizing, coordinating, and implementing residents Individual Service Plan.
• Prepares first draft of Quarterly and Annual Reviews and submit to the Program Specialist in a timely manner.
• Formalizes and implements a plan for each individual’s goal plans in accordance with ISP’s.
• Assures all programmatic documentation is completed in accordance with Goodwill policy and procedures and DPW regulations for Community Residential Facilities.
• Develops and implements meaningful recreational, social and leisure activities within the community for each resident.
• Maintains administrative and clinical records as required by Goodwill Policies and Procedures and express all orders in a clear and concise manner to Program Specialist or designee, both orally and written.
• Prepares Household and Petty Cash Financials monthly. Balances Residential Financial Logs as transactions are conducted.
• Plans menus in advance, follows specific guidelines for restricted diets, as prescribed by physicians.
• Assists Manager in training, monitoring, assigning and evaluating the work performance of Residential Program Workers.
• Delegates duties appropriately in line with agency policy and approved by supervisor.
• Participates in staff development programs; conferences and in-services designed to develop advance skills in the implementation of program goals.
• Coordinates and prepares all staff work schedules; approves requests for time off and submits to the Manger for authorization.
• Reviews and signs weekly time sheets for every employee under supervision.
• Utilizes operational planning efficiency to assist Program Specialist or designee in strategic planning effectiveness.
• Cooperate fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any resident’s care and agency policy and procedure.
• Displays a professional attitude and appearance at all times.
• Performs other related duties as required by the President/CEO or his designee.

Job Type: Full Time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location : One Location

Position: Direct Support Professional (DSP)

Supervisor: DSP Site Supervisor

Basic Function: Goodwill of NEPA operates thirteen (13) community living arrangements (CLAs) throughout Lackawanna and Luzerne Counties. The DSP is responsible for assisting in promoting the rehabilitative objectives of the program within these CLAs.

Specific Duties and Responsibilities:

• Implements all facets of living as close to “normalization principal” as possible.
• Maintains an appropriate and wholesome environment within the home for all residents.
• Provides an atmosphere free of tension and strain so all residents can live comfortably and harmoniously.
• Assists residents in reaching the highest level of independence in all areas of living as possible.
• Implements goal plans in accordance with Individual Service Plans (ISPs).
• Assists residents in enhancing activities of daily living (ADL) skills.
• Assures programmatic documentation is complete and in accordance with agency policy and procedure and DPW regulation for community living arrangements for individuals with intellectual disabilities.
• Conducts a variety of recreational, social and leisure activities for constructive use of time by residents.
• Maintains a clean, safe, and secure environment at all times. Reports any concerns to supervisor.
• Provides a sympathetic and understanding environment for dealing with resident’s problems, behaviors, likes, dislikes, etc.
• Maintains records as required by the supervisor.
• Adheres to Human Rights Policy and Procedures.
• Balances Residential Financial Logs as transactions are conducted.
• Ensures that meals are prepared accordingly to menus that are already planned. Encourages resident’s assistance as suitable or as directed by Individual Service Plans.
• Participates in in-service training sessions as required.
• Cooperates fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any resident’s care and agency policy and procedure.
• Displays a professional attitude and appearance at all times.
• Follows the directions of Site Supervisor except when the safety of clients may be threatened.
• Performs other duties as designated by supervisor, assistant supervisor, President or CEO.

Essential Functions:

• Observes all physical, emotional, and behavioral concerns and takes appropriate action deemed by the severity of the problem
• Responds to emergency situations in an appropriate manner that ensures the safety of the residents.
• Monitors and documents the dispensation of all prescribed and any over the counter medications in accordance with Medication Training and agency policy.
• Must have the ability to provide appropriate assistance during a behavioral episode.
• Must remain awake and alert during entirety of shift.
• Must be willing to relocate to any community living arrangement within the region in order to best serve our clients.
• Provides direct care as necessary. May include lifting, transferring of clients, etc.

Job Specifications:

• Must have high school diploma or GED.
• Must pass a physical examination and TB test prior to employment.
• Must possess a valid, up-to-date, Pennsylvania driver’s license and be insurable by our agency’s insurance carrier.
• Must be able to carry out physical aspects of the position including lifting, transferring, etc.
• Must pass a Pennsylvania and/or FBI criminal history record check prior to employment.
• Some shifts require sleepovers.

Hours: Schedule may vary (full or part time) to be agreed upon at the time of hire and detailed on the Statement of Confirmation form. 7 days a week, 24 hours. Hours may be requested and or required due to the pragmatic needs of the residents, staff turnover, emergencies, staff vacations or other unforeseen circumstances that may arise. Hours are subject to change without prior notice and may exceed the normal work hours per week. Schedule changes are at the discretion of management.

Specific Duties and Responsibilities:

• Implements all facets of living as close to "Everyday Lives" as possible
• Assists residents in reaching the highest level of independence in all areas of living as possible
• Implements goal plans in accordance with Individual Service Plans (ISPs)
• Assures programmatic documentation is complete and in accordance with agency policy and procedure and DPW regulation for community living arrangements for individuals with intellectual disabilities
• Conducts a variety of recreational, social and leisure activities for constructive use of time by residents
• Maintains a clean, safe, and secure environment at all times
• Reports any concerns to supervisor
• Provides a sympathetic and understanding environment for dealing with resident's problems, behaviors, likes, dislikes, etc.
• Performs other duties as designated Job

Specifications:

• Must have high school diploma or GED.
• Must pass a physical examination prior to employment.
• Must pass a Pennsylvania and/or FBI criminal history record check prior to employment.

Job Type: Full-time

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including Medical, Prescription, Vision and Dental Insurance Life Insurance Short-Term and Long-Term Disability Insurance Paid Vacation and Sick Days Paid Holidays 401(k) plan with 6% company match 25% Employee Discount Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability..  

Position: Human Resources Director

Directs the agency’s Human Resources functions and department personnel to ensure the agency attracts and retains qualified personnel. Consistently and fairly implements agency policies and procedures and all applicable state and federal laws/regulations.

• Develops, implements, and maintains the agency’s Employee Handbook by researching and recommending appropriate changes.
• Ensures compliance with all applicable state and federal laws and regulations.
• Designs, implements, monitors, and analyzes data pertinent to the Human Resources Department to assess the impact, utilization, effectiveness and competitiveness of the agency’s wage and benefits plans.
• Coordinates the collection of information with the payroll system.
• Prepares reports as directed by the CEO.
• Develops and implements all aspects of the agency’s safety program including Workers Compensation and accident control programs for employees, customers, and vehicles.
• Oversees the agency’s selection, evaluation, disciplinary and termination process, as necessary.
• Monitors the unemployment compensation costs to the agency. Prepares legal documentation as required.
• Ensures all agency policies and procedures are consistently applied to all agency personnel.
• Ensures that all reporting requirements for governmental and state agencies, departments/ in-house, insurance companies, etc. are met in a timely fashion.
• Performs all other duties as assigned by the President/CEO.

Bachelor’s degree in business and/or Human Resources with at least five years of management experience and/or an equivalent combination. Must have excellent people, verbal and written skills. Must obtain a high degree of confidentiality.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Position: Employment Specialist – Small Group Employment

Supervisor: Director of Employment Services

Basic Function: The Employment Specialist teaches and models job duties to support a consumer to learn job specific tasks in accordance with job tasks/employer’s specifications Additionally, the Employment Specialist teaches and models all appropriate social and work behavior skills to support a consumer to become ready for community based competitive employment. The Employment Specialist completes vocational assessments, provides daily and quarterly notes, and participates in meetings to support consumer goals.

Specific Duties and Responsibilities:

• Performs task analysis of jobs targeted for the consumer.
• Teaches and models job specific tasks based on task analysis of job duties.
• Teaches and models pro social and work behaviors to support consumer being successful in work setting.
• Utilizes creative problem-solving skills and behavior management strategies to support consumer learning new tasks and pro-social behaviors.
• Must be familiar with and follow consumer ISP.
• Advocates for consumer to be supported in work setting.
• Completes daily and quarterly notes for each consumer as required.
• Treats all consumers and coworkers with dignity and respect.
• Collects data and assesses consumer assets, preferences, and limitations in work performance.
• Accurately completes all employee paperwork in a timely manner.
• Attends all (24 hours annually) trainings provided by and pursue/attend professional development trainings to maintain CESP Certificate.
• Ensures that consumer needs and employer needs are being supported.
• Works as part of a team that supports consumers in a variety of community settings.
• Cooperates fully and honestly with any investigation conducted by our agency, county officials or state officials, including but not limited to; investigation of any consumer’s care and agency policy and procedure.
• Other various duties as requested/required by the Director of Employment Services and/or President or his/her designee.

Essential Functions:

• Must have basic computer skills and use a computer tablet to manage all consumer and employee paperwork electronically.
• Must acquire a Certified Employment Specialist Certificate (CESP).
• Must possess and demonstrate good written and oral communication skills with the consumer, employers, community stakeholders and other Goodwill NEPA employees.
• Must possess a valid driver’s license.

Job Specifications:

• Bachelor’s Degree in human service field preferred. Associates Degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or industry.
• A minimum of one-year work experience with disabled and/or disadvantaged individuals is preferred.

Hours: 37.5 hours per week. Work hours will be contingent on the needs, abilities, and work schedule of each program participant. Work hours will change depending upon the needs and schedules of program participants. Night and weekend work may be necessary.

Position: Employment Specialist Job Coach

Supervisor: Director of Employment Services

Basic Function: The Employment Specialist Job Coach assists consumers in exploring vocational areas of interest, assessing consumers’ vocational abilities, securing and maintaining employment that aligns with the consumers’ vocational goals, and documenting all efforts made on behalf of the consumer. The Employment Specialist Job Coach is a multi-faceted, dynamic role, involving a wide array of duties, including but not limited to, teaching social skills, performing task analysis, representing Goodwill in the community, acting as a liaison between consumers and employers, and providing on the job training for consumers.

Specific Duties and Responsibilities:

• Support consumers in identifying vocational interests and potential jobs in the community.
• Develop potential job opportunities in the community using networking and outreach.
• Performs task analysis of jobs and, if needed, ask employer for appropriate accommodations.
• Advocate for consumer getting the targeted job and educating the employer about Goodwill Services and the strengths of the consumer. Help the employer understand how the consumer is a “good fit” for their business.
• Assist the consumer in learning the tasks and vital functions of their position using on-the-job training, task analysis, prompting and redirection.
• Collect data and assess, along with the consumer and employer, progress made in learning new job (task acquisition) at regular intervals.
• Utilize problem solving skills and behavior management strategies to support task acquisition and pro-social behaviors.
• Assist consumer with integrating into the work culture setting, establishing relationships with employer and co-workers, and developing natural supports.
• Act as a liaison between consumer, employer, and Goodwill.
• Ensure that both the needs of the business and consumer are being met.
• Through use of data, begin to fade services and support increasing independence of consumer.
• Maintain accurate case notes and documentation.
• Ability to learn and use different software platforms.
• Ability to develop, follow and update employment plans as needed for consumers.
• Ability to accurately complete and submit all related paperwork in a timely manner.
• Ability to attend all trainings and meetings as required and represent Goodwill in a professional manner.
• Attend ISP meetings and communicate with consumer’s support network when required.
• Must possess and demonstrate good written and communication skills with the consumer, employers, community stakeholders and other Goodwill employees.
• Ability to complete all case management duties to coordinate consumer services and support employment goals.
• Other various duties as requested/required by the project manager/administration staff and or President/CEO or their designee.

Essential Functions:

• Must possess a driver’s license.
• Must be able to keep client records and tracking forms up to date.
• Must be able to provide help to all clients during their training period in a specific job.

Job Specifications:

• Bachelor’s Degree in human service field preferred. Associate Degree in human service field will be considered with extensive work experience in vocational rehabilitation and/or industry.
• A minimum of one-year work experience with disabled and/or disadvantaged individuals.

Hours: 40 hours per week. Work hours will be contingent on the needs, abilities, and work schedule of each program participant. Work hours will change depending upon the needs and schedules of program participants. Night and weekend work may be necessary.

Position: Retail Store Manager

Specific Duties and Responsibilities:

• Provides input into the store’s annual expense and revenue budget and monitors store’s performance throughout the year. Uses the approved budget to govern the operation and to make adjustments for significant variations.
• In conjunction with the Retail Director, helps devise and implement plans and programs to create and maintain adequate production and donation plans that provide the inventory necessary to meet budgetary goals.
• Interviews job applicants and makes recommendations for hiring to the Retail Director.
• Trains and supervises all store employees, providing every employee with clear job responsibilities and expectations in accordance with Goodwill’s policies and procedures. Provides feedback on employee performance and attendance, addresses concerns, and administers performance discussions as needed. Ensures that the store opens and closes on time and is properly staffed at all times.
• Develops, implements and assesses store sales, promotions and other special events.
• Provides feedback to Retail Director on community promotions.
• Ensures that safe working conditions and work practices are maintained. Maintains attractive, neat and convenient store layout.
• Compiles and utilizes information regarding customer counts, sales, etc. to make decisions and develops plans of action for the store.
• Ensures that all reporting requirements are completed accurately and on a timely basis.
• Receives and inspects incoming stock, supervises checkouts and stock transfers. Plans layout and display of materials. Communicates stock needs to Retail Director.
• Represents Goodwill in a positive manner, ensuring donors, customers, etc. are provided with an exemplary level of customer service to ensure repeat donations and sales.
• Attends Manager’s meeting and training programs as required. Maintains effective communication with Retail Director regarding any and all store related matters.
• Carries out all store operations in accordance with agency policies, procedures and guidelines.
• Responsible for being able to assume all duties of a Store Clerk/Processor.
• Responsible for accountability of cash transactions including monitoring sales, closing out register, preparing deposits and making sure they are made in a timely fashion as per Goodwill’s policy.

Job Type: Full Time

Salary: From $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: One location

Assistant Store Manager

Basic Function: The Assistant Store Manager works, in conjunction with the Store Manager, to execute store operational objectives as they relate to supporting the agency’s goals and mission programs. He or she assists in the responsibilities for decision making in the areas involving customers, operational issues, priority setting, staff scheduling, store employee training and performance appraisals, compliance with company policies and procedures, and assisting the Retail Director with any and all areas of the business. In the absence of or at the direction of the Store Manager, the Assistant will assume all the duties and responsibilities of the Store Manager.

Specific Duties and Responsibilities:

Assist manager to:

• Devise and implement plans and programs to create and maintain adequate production and donation plans that provide the inventory necessary to meet budgetary goals.
• Train and supervise all store employees; provide every employee with clear job responsibilities and expectations in accordance with Goodwill’s policies and procedures.
• Provide feedback on employee performance and attendance, address concerns, and administer performance discussions as needed.
• Ensure that the store opens and closes on time and is properly staffed at all times.
• Develop, implement and assess store sales, promotions and other special events.
• Ensure that safe working conditions and work practices are maintained.
• Maintain attractive, neat and convenient store layout.
• Receive and inspect incoming stock, supervise checkouts and stock transfers.
• Plan layout and display of materials.
• Communicate stock needs to Retail Director.
• Represent Goodwill in a positive manner, ensuring donors, customers, etc. are provided with an exemplary level of customer service to ensure repeat donations and sales.
• Attend meeting and training programs as required.
• Maintain effective communication with Retail Director regarding any and all store related matters.
• Carry out all store operations in accordance with agency policies, procedures and guidelines.
• Responsible for being able to assume all duties of a Store Clerk/Processor.
• Responsible for accountability of cash transactions including monitoring sales, closing out register, preparing deposits and making sure they are made in a timely fashion as per Goodwill’s policy.
• Assume other duties and responsibilities as assigned.

Requirements:

• Excellent communication and interpersonal skills.
• Functional knowledge of Word and Outlook.
• Must be able to stand for entire shift.
• Must be physically able to carry out job duties and responsibilities that would include processing, hanging, pulling, pushing, bending, reaching, lifting, grasping, etc.

Job Specifications:

• Must have a high school diploma or GED.
• Must have minimum of one (1) year retail management experience.
• Must be willing to relocate to any Goodwill store within the region.

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including:

• Medical, Prescription, Vision and Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• 401(k) plan with 6% company match
• 25% Employee Discount

Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability.

Position: Retail Associate

Supervisor: Store Manager

Basic Function: Prepares donated goods and other products for sales floor. Handles cash register operation and projects a positive image of Goodwill Industries during contact with the general public. Performs general janitorial duties for the store.

Specific Duties and Responsibilities:

• Processes donations in variety of departments. Designates what is saleable; prices unmarked items, size clothing and display other items on sales floor.
• Rotates merchandise already on display by following the schedule of rotation, for each department. Keeps departments well stocked.
• Maintains a presentable sales floor by keeping rack items neatly hung, bins straightened, wares organized, displays attractive, etc. Dusts, sweeps and performs other cleaning duties as necessary.
• Handles cash register duties as assigned.
• Promotes customer satisfaction. Maintains a pleasant and polite manner. Presents neat and clean appearance.
• Assists customers in location and selection of merchandise. Informs customers of store policies and procedures.
• Accepts donations and provides donors with appropriate receipt.
• Completes paperwork as assigned.
• Performs other duties as assigned.

Requirements:

• Must be able to stand for entire shift.
• Must be physically able to carry out job duties and responsibilities that would include processing, hanging, pulling, pushing, bending, reaching, lifting, grasping, etc.

Job Specifications:

• Ability to read and write English and perform simple mathematical computations.
• Knowledge of or a capacity to learn merchandising, customer relations, cash register operations.
• Knowledge of retail operations helpful.
• Physical tolerance to meet lifting and moving requirements of the job.
• Lifting up to 50 lbs.
• Standing up to 8 hours per day; reaching up to 3 hours per day.

Pay: From $10.50 per hour

Position: Store Clerk/Processor (Key Holder)

Supervisor: Store Manager

Basic Function: Prepares donated goods and other products for sales floor. Handles cash register operation and projects a positive image of Goodwill Industries during contact with the general public. Performs general janitorial duties for the store. This position will have additional responsibilities in the absence of the Store Manager and Assistant Manager. Duties do not include any supervisory duties only store operation responsibilities.

Specific Duties and Responsibilities:

• Processes donations in variety of departments. Designates what is saleable; prices unmarked items, size clothing and display other items on sales floor.
• Rotates merchandise already on display by following the schedule of rotation, for each department, keeping departments well stocked.
• Maintains a presentable sales floor by keeping rack items neatly hung, bins straightened, wares organized, displays attractive, etc.
• Dusts, sweeps and performs other cleaning duties as necessary.
• Handles cash register duties as assigned.
• Promotes customer satisfaction, maintains a pleasant and polite manner, and presents neat and clean appearance.
• Assists customers in location of merchandise. Informs customers of store policies and procedures.
• Accepts donations and provides donors with appropriate receipt.
• Opens and closes store in the absence of Store Manager and Assistant Store Manager.
• Able to access “change” for cashiers.
• Prepares daily sales sheet as well as other paperwork as assigned.
• Ensures customer satisfaction in the absence of Store Manager and Assistant Store Manager.
• Performs other duties as assigned.

Requirements:

• Must be able to stand for entire shift.
• Must be physically able to carry out job duties and responsibilities that would include processing, hanging, pulling, pushing, bending, reaching, lifting, grasping, etc.

Job Specifications:

• Ability to read and write English and perform simple mathematical computations.
• Knowledge of or a capacity to learn merchandising, customer relations and cash register operations.
• Knowledge of retail operations helpful.
• Physical tolerance to meet lifting and moving requirements of the job.
• Lifting up to 50 lbs.
• Standing up to 8 hours per day; reaching up to 3 hours per day.

Hours: Store hours are Monday through Saturday 10:00 a.m. - 8:00 p.m. and Sundays 12:00 p.m. - 5:00 p.m. Part-time employees not to exceed 30 hours per week. Schedule is varied and depends on the needs of the store. Position will include weekend and evening hours.

Position: Truck Driver

Supervisor: Retail Director

Basic Function: As part of the Transportation Department, the position services the drop of Boxes for store sites. Make pick-ups from incoming donations, to deliver store shipments and to maintain an awareness of the working condition of the vehicles at your disposal. Unload donations at store sites, remove large trash items that cannot fit into the dumpster and unload these items at the landfill. Transport salvage from store sites to the warehouse to be baled. Service special house calls as needed or directed. Collected merchandise belongs to Goodwill and must be taken to either the store or the warehouse as directed. To perform basic preventive maintenance to the vehicle as in checking/adding fluids, etc.

Specific Duties and Responsibilities:

• To transport the donated goods inventory (both saleable and not saleable) in the most efficient and effective manner possible from one location to another.
• Operate the agency vehicle in a safe and professional manner and in accordance with the guidelines of the Department of Motor Vehicles and agency policy.
• Complete a daily time log, of arrival and departure, record mileage, complete operational checklist and record repairs needed. Also, record donation levels.
• Perform daily maintenance including cleanliness of the vehicle. Report any mechanical concerns immediately to the Supervisor.
• Perform material handling responsibilities including loading and unloading agency vehicle using proper safety procedures and techniques determined by the agency.
• Promote a positive image if the agency at all times, especially in dealing with the public.
• Will help process and move goods while at the store as requested or directed.
• Performs all other duties as assigned.

Essential Functions:

• Must have a valid, updated PA Driver’s License to able to drive.
• Must be able to meet physical components of the position, including lifting and carrying up to 50 lbs., etc.

Job Specifications:

• Must have high school diploma or equivalent and “clean” driving record
• Must be able to represent Goodwill in a positive manner having a strong work ethic; good written and oral skills.

Hours: 40 hours per week. Monday through Friday from 8:30 a.m. to 4:30 p.m.

Basic Function: Under the immediate supervision of the CEO, this person is responsible for developing, establishing, and supervising effective competitive placement, on-the-job training, and follow-up services for participants. The Director of Employment Services will serve as primary liaison between program support committees, employers, sponsoring agencies, referral sources and Goodwill Industries.

  Job Specifications:
§ Master’s degree in human services, business, or related field with at least one year of work experience in vocational rehabilitation is preferred. Experience in supervising employees is required.
§ Experience in marketing and/or the placement of workers with disabilities is desirable.

OR

§ Bachelor’s degree in human services or related field, a minimum of three years of work experience in vocational rehabilitation and experience in supervising employees is required.
§ Experience working with industry and/or placement of disabled workers are preferred.

 Job Type: Full-time

Benefits:
• 401(k) • 401(k) matching br /> • Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:
• Scranton, PA 18505: Relocate before starting work (Required)

Specific Duties and Responsibilities:

• Develop, implement, and monitor program plans for participants with goals of independent, competitive employment in community job settings.
• Build relationships with community employers.
• Assist program participants with job seeking skills, interview techniques, resume preparation and development of competitive worker characteristics.
• Write timely and accurate reports, progress reports, and program reviews.
• Maintain all program participant files according to standards; maintain HIPAA compliance for privacy while ensuring best practices; maintain all required certifications.
• Provide feedback to and elicit input from program participants, family members and significant others, counselors, and employment services team.
• Provide transportation to program participants to and from worksites as needed.
• Participate in staff meetings, in-service training and staff development programs, professional meetings, conferences, and related programs as requested.

Job Specifications:
Applicants must have a valid driver’s license and reliable transportation, be computer savvy to keep updated client records, have at least one year’s work experience with disadvantaged individuals, and at least an associate degree.

Job Type: Full-time

Salary: Up to $18 per hour

Location: Scranton, Pa.

Goodwill offers an excellent benefits package for our full-time employees at the conclusion of a successful 90-day probationary period, including

Medical, Prescription, Vision and Dental Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
Paid Vacation and Sick Days
Paid Holidays
401(k) plan with 6% company match
25% Employee Discount

Goodwill Industries is an equal opportunity employer. Applicants for positions or admissions to programs are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or a non-job-related medical condition or disability.

Position: Warehouse Driver

• Drive truck to pick up donated goods and operate vehicles within local, state, and federal guidelines.
• Complete routes in efficient manner.
• Communicate ETA with donor in route to pick-up.
• Load and unload donated materials to allow max capacity of pick-ups but minimize damage to merchandise.
• Complete paperwork, receipts, and online confirmation of all pick-ups.
• Clean and secure vehicle of equipment.
• Conduct daily inspections on vehicle conditions.
• Report any needed truck maintenance, or incidents to Manager immediately.
• Unload donations after pick-up and bring to warehouse location for sorting.
• Other Duties as assigned.

Days and hours of work are based on the needs of the business. Evening and weekend work may be required as job duties demand.

Qualifications/Work Experience:

• High School Diploma or equivalent
• Previous retail or customer service experience
• Valid State Driver’s License

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Day range:

• Monday to Friday
• No weekends

Position: Direct Service Professional – Companion Services

The DSP is responsible for assisting and supporting individuals with intellectual and developmental disabilities in achieving goals, fostering independence, and enhancing quality of life.

• Maintains a pleasant and appropriate environment while presenting yourself professionally in the community.
• Under the direction of the Program Specialists, helps ensure compliance with the 55 PA Chapter 6100 Regulations.
• Assists individuals in reaching the highest level of independence in all areas of living as possible.
• Conducts a variety of recreational, social and leisure, and person-centered activities that may provide supervision or assistance.
• Assures programmatic documentation is complete and in accordance with agency policy and procedure.
• Conducts a variety of recreational, social and leisure activities for constructive use of time by participants.
• Maintains a clean, safe, and secure environment at all times. Reports any concerns to supervisor.
• Provides a sympathetic and understanding environment for dealing with resident’s problems, behaviors, likes, dislikes, etc.
• Performs other duties as designated.

• Must have high school diploma or GED.
• Must be at least 18 years of age.
• Must possess a valid Pennsylvania's driver' license.
• Must pass a physical examination prior to employment.
• Must pass a Pennsylvania and/or FBI criminal history record check prior to employment.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, citizenship status, marital or veteran status, or the presence of a no-job-related medical condition or disability.

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Position: Retail Manager, Pittston

• Provides input into the store’s annual expense and revenue budget and monitors store’s performance throughout the year. Uses the approved budget to govern the operation and to make adjustments for significant variations.
• In conjunction with the Retail Director, helps devise and implement plans and programs to create and maintain adequate production and donation plans that provide the inventory necessary to meet budgetary goals.
• Interviews job applicants and makes recommendations for hiring to the Retail Director.
• Trains and supervises all store employees, providing every employee with clear job responsibilities and expectations in accordance with policies and procedures.
• Provides feedback on employee performance and attendance, addresses concerns, and administers performance discussions as needed.
• Ensures that the store opens and closes on time and is properly staffed at all times.
• Develops, implements and assesses store sales, promotions and other special events. Provides feedback to Retail Director on community promotions.
• Ensures that safe working conditions and work practices are maintained. Maintains attractive, neat and convenient store layout.
• Compiles and utilizes information regarding customer counts, sales, etc. to make decisions and develops plans of action for the store. Ensures that all reporting requirements are completed accurately and on a timely basis.
• Receives and inspects incoming stock, supervises checkouts and stock transfers. Plans layout and display of materials. Communicates stock needs to Retail Director.
• Represents organization in a positive manner, ensuring donors, customers, etc. are provided with an exemplary level of customer service to ensure repeat donations and sales.
• Attends meetings and training programs as required. Maintains effective communication with Retail Director regarding any and all store related matters.
• Carries out all store operations in accordance with agency policies, procedures and guidelines.
• Responsible for being able to assume all duties of a Store Clerk/Processor.
• Responsible for accountability of cash transactions including monitoring sales, closing out register, preparing deposits and making sure they are made in a timely fashion as per policy.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Weekly Day range:

• Weekends as needed

License/Certification:

• Driver's License (Required)

Qualifications/Work Experience:
High School Diploma or equivalent
Previous retail or customer service experience
Valid State Driver’s License

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance Shift:
• 8 hour shift Work Days:
• Monday to Friday
• No weekends Work

Location: In person